Communication barriers
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Popis:
An activity as complex as communication is bound to suffer from setbacks if conditions contrary to the smooth functioning of the process emerge. They are referred to as barriers because they create impediments in the progress of the interaction. Identification of these barriers is extremely important.
Those barriers can destroy the primary goal of communication, which is it to interpret the message for receiver as the sender intended. Often the goal is not achieved. Communication barriers are things or conditions that interfere with communication. Therefore, learning to recognize them is very important to avoid any misunderstanding of the topic.
Kľúčové slová:
communication
barriers
komunikácia
bariéry
odosielateľ
prijímateľ
Obsah:
- Introduction............................................................................................................................... 3
Types of communication barriers.............................................................................................. 4
External and internal barriers……............................................................................................ 4
Sender - oriented barriers......................................................................................................... 5
Receiver - oriented barriers...................................................................................................... 7
Other types of barriers….......................................................................................................... 9
Conclusion………………………………………………………………………………...… 11
Bibliography............................................................................................................................ 12
Glossary................................................................................................................................... 13
Zdroje:
- MEANS, Thomas L. Business Communication. Cengage Learning, 16.2.2009.
- KAUL, Asha. Effective business communication. PHI Learning Pvt.Ltd., 1.8.2004.
- MIKULÁŠTÍK, Milan. Komunikační dovednosti v praxi. Praha: Grada Publishing a.s., 2003.
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